Insights

AI, cloud platforms and automation are transforming your legacy contact center into a hub for seamless, personalized customer experiences.

Innovation ecosystems, creative financing and digital connectivity are reshaping urban mobility and infrastructure.

Agentic AI is transforming enterprise networks from reactive systems into autonomous, self-optimizing partners that resolve issues proactively

Organizations are transforming infrastructure, data and applications to build the cloud-to-AI foundation that powers intelligent, autonomous enterprises

Despite rising cybersecurity budgets, organizations still face breaches because their spending lacks strategy, integration and alignment with business goals

Discover how WEF conversations on AI, digital transformation, sustainability and more inspire innovation at NTT DATA.

AI is reshaping design: from screens to intent, where creativity, ethics, and orchestration define the future of digital products

Sustainability drives innovation and growth at NTT DATA, integrating ESG goals and responsible technology.

Discover how Agentic AI transforms contact centers into strategic hubs, enhancing efficiency, empathy, and scalability.

AI and robotics are transforming business, driving innovation, empowering people, and enabling ethical leadership.

Learn how NTT DATA’s tools and platforms accelerate sustainability, reduce IT emissions and guide organizations on their decarbonization journey.

Organizations are weaving sustainability into every part of their operations to deliver efficiency, innovation and long-term growth in the process.

Emerging AI and quantum technologies are reshaping data security, making crypto-agility essential to digital trust.

A new report shows how agile, adaptive resilience strategies can help your organization stay secure and turn proactive measures into lasting momentum.

Discover why human talent is key in the Agentic era and how technology must enhance people’s value within organizations.

Our teams globally responded to the growing waste crisis by participating in World Cleanup Day, aiming to create cleaner communities and a healthier planet.

Working with the right CX partner can unlock the full potential of Amazon Connect and transform your contact center into a customer-service powerhouse.

The shift to 15-minute energy trading is transforming how power is forecasted and traded — and a new platform is ready to assist.

NTT DATA helps manufacturers simplify the connections between technologies to power the future of intelligent manufacturing.

The once-popular “lift and shift” approach to cloud migration no longer delivers real modernization. How are forward-looking organizations now transforming?

Discover how Agentic AI is transforming business operating models by driving autonomy, efficiency, and smarter decision-making.

Discover how AI improves supply chain agility, from logistics to maintenance, through real-world examples of data-driven transformation.

Discover six essential factors for scaling Agentic AI in enterprise environments—bridging strategy, governance, and human–tech collaboration.

Discover why precision, governance and LLMOps are essential to scaling Agentic AI. Learn how mastering context drives real business impact.