CX and Digital Products

CX and Digital Products

We delve deep into market intelligence and CX insights and put your customers at the heart of the strategy to boost engagement and help you achieve tangible results.

CX and Digital Products

Delight users and achieve your delivery, growth and revenue goals with fast, effective and easy-to-use digital products.

CX and Digital Products

Amplify your brand impact and fuel growth with dynamic campaigns, creative content, and cutting-edge martech solutions.

CX and Digital Products

Transform, accelerate and future-proof customer engagement with our cloud-based contact center solutions and omnichannel experiences.

Asset Based Solutions

Syntphony Conversational AI is an enterprise platform for creating and managing virtual agents that uses artificial intelligence with Generative AI to understand and deliver hyper-personalised responses to users.

Asset Based Solutions

Syntphony Immersive Experiences is the enterprise extended reality platform. It enables the creation of VR and immersive experiences on a large scale.

Asset Based Solutions

It is the centralised SaaS platform in the cloud that integrates all loyalty solutions to achieve business objectives by influencing customer behaviour and surprising them with an innovative, useful and personalised user experience. A solution that also includes collaborative elements, social networking and gamification.

Digital Experience Research Center

The DX Research Center partners with clients to conduct research on motivations and barriers for users when interacting with emerging technologies such as AI, XR and voice assistants, so enabling optimized digital experiences to be created.

Customer Engagement LAB

The Customer Engagement LAB is an innovative facility where NTT DATA CX specialists work with clients to solve business challenges, prototype solutions and test them to ensure they deliver an optimized customer experience.

This global design studio works hand-in-hand with CX specialists and other professionals in NTT DATA to ideate meaningful and memorable experiences for clients and create products and services with a real human and business purpose.