BPS
Enhance business value, elevate customer experience and drive growth with our next-generation solutions
Achieve unparalleled efficiency, productivity and data-driven decision-making with our next-generation Business Process Services (BPS), business processing as a service (BPaaS), automation and digital operations solutions. Our global BPS business is anchored in innovation and a client-first philosophy. You’ll benefit from our industry expertise, global delivery capability, digital transformation and an automation-first approach to accelerate business growth and progress. Take advantage of data-driven insights, AI and machine learning. We’ll help you integrate digital technologies so you can make informed decisions and enhance customer experiences to gain a competitive edge and drive overall business growth.
We provide end-to-end services using our GenAI solutions and expertise to transform, automate and digitize your business processes.
BPS
Our BPS, BPaaS and cutting-edge technologies guide your organization through digital transition, helping you adapt and excel in a changing environment.
BPS
Our tailored customer service and interaction management solutions optimize operations and enhance efficiency to elevate your business.
BPS
Our industry-specific services combine extensive domain knowledge with technology-driven solutions to foster digital innovation and transform your business challenges into success stories.
global team members
people in our contact centers
established contact center seats
years in third-party administration (TPA)
years’ expertise in contact centers
years’ experience in healthcare
Asset Based Solutions
Enables operational management and process automation to control and improve productivity and create satisfying experiences through automated conversations with the power of Generative AI.
We offer complete IT operations and outsourcing as a service, providing scalable and more flexible models, transforming fixed costs into variable costs and automating processes to generate savings to share with our customers.
Read how companies in various industries achieved their goals by partnering with NTT DATA
BPS
ALN sought digital process improvements that would streamline operations and mitigate rising complexity and costs.
Read the case studyBPS
The Community Health Plan of Washington (CHPW) worked with us to overhaul their processes.
Read the case studyNTT DATA has been recognized for its innovative use of technologies and solutions that help customers drive innovation
Asset Based Solutions
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