Insurance | NTT DATA

Insurance

Insurance

Delivering digital transformation to help insurers anticipate changing customer needs and exceed expectations in a complex and evolving industry.​

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Ensure future-ready insurance services

As customer demands increase, insurance organizations are rethinking their digital transformation strategies to gain a competitive advantage. Transform your technology investments into tangible business results through our scalable, end-to-end digital insurance services. Leverage AI, data analytics and integrated platform solutions to improve security, compliance, customer experience and other business outcomes, from the back end to the bottom line.

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Our Impact

9

of the top 30 Fortune Global 500 insurance companies are our clients

12K+

insurance division employees worldwide

16

delivery centers serving 26 regions and countries

10

out of 25 top insurers (by net non-banking assets) are NTT DATA clients

Our Services

We offer technology and consulting services across multiple insurance business lines: life, pensions and investment; general insurance; health insurance; specialty lines; and reinsurance

Insurance

Application Services 

Modernize and streamline legacy systems to cope with today’s technological and agility demands.

Insurance

Automation

Automate processes, systems and technologies to optimize operations.

Insurance

Business Process Services

Accelerate data-driven digital transformation by outsourcing noncore business process operations.

Insurance

Business and Technology Consulting

Get advice about everything from strategy to architecture and implementation, leveraging our unique intersectoral capabilities and industry experience.

Insurance

Cloud and Infrastructure

Define, design and structure IT operations in the cloud to improve process efficiency and business outcomes.

Insurance

CX and Design

Improve customer engagement with streamlined digital experiences.

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Cybersecurity

Protect your business and customer data with our wide portfolio of security applications and integrated solutions.

Insurance

Data and Analytics

Accelerate data-driven transformation, from strategy to operations, by uncovering insights that help you unlock business value.

Insurance

Digital Workplace

Enable more effective and agile ways of working by defining an end-to-end digital workplace experience.

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Innovation and Emerging Technologies

Transform your potential into results with our innovation and collaboration capabilities for insurance-market leaders.

Our solutions

Asset Based Solutions

Syntphony Insurance Cloud Migration

A suite of tools supporting all critical phases of cloud migration, automating tasks where manual execution is impractical. Accessible through a single portal, it includes integrated management and training tools, enabling complete control, efficiency and scalability throughout the entire migration process.

Asset Based Solutions

Syntphony Beyond Net Zero

Helping our clients to calculate their end-to-end environmental footprint and propose initiatives to reduce their impact, to foster decarbonisation and meet their net zero targets, while complying with the regulatory frameworks.

Asset Based Solutions

Syntphony Smart Sustainability

A comprehensive platform that uses AI to optimize resource use and network management in water, energy, mobility, and supply chain systems. We address environmental impact management, ensuring regulatory compliance, and improving operational efficiency for both the public and private sectors.

Asset Based Solutions

Syntphony Business Transformation

Helps scale operational improvements with automation, employee training and industry-specific innovation, through immersive and cloud-native components.

Asset Based Solutions

Syntphony AI

Provides a modular architecture to operationalise intelligent services, from conversational agents to predictive analytics, creating a unified data foundation across the value chain.

Case Studies 

Explore how companies in the insurance industry achieved their goals by partnering with NTT DATA.

Insurance

National Life Group

We digitized insurance processing workflows and modernized IT applications to deliver an integrated, end-to-end “no-touch” data-driven digital transformation, resulting in a more efficient and intuitive customer experience.

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Insurance

Building a cloud solution claim module for a reinsurer

We partnered with a leading Spanish insurer to support their core system transformation, implementing a cloud-based solution to automate and digitize many business processes while improving analytics capabilities.

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Industry recognition

Everest Group | 2024
Leader and Star Performer in the Life and Annuity Insurance IT Services PEAK Matrix® 2024

Everest Group | 2024
Leader in the Life and Annuities Insurance BPS and Third-Party Administrator PEAK Matrix Assessment 2024 Report

ISG | 2024
Leader in ITO Insurance Services and Life and Retirement (L&R) TPA Insurance Services

How can we help you?

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