This Privacy Notice explains how we collect, use, disclose, and protect your personal data when you interact with our chat services and fill out our forms.

Controller Name: NTT DATA Belgique SRL

Controller Address: Rue de Spa, 8, 1000 Bruxelles

Controller Contact details: data.protection.office@nttdata.com

1. Information We Collect

• Contact Information: Your name, email address, phone number, job title, and company name.
• Chat Content: Messages and other content you provide during chat sessions.
• Form Data: Information you provide through forms, such as contact details, preferences, and responses to specific questions.

2. How We Use Your Information

We use your information to:

• Respond to your inquiries and provide requested information.
• Conduct marketing and promotional activities related to our products and services.
• Fulfill legal obligations and protect our legal rights.

3. Legal Basis for Processing

We process your personal data based on:

• Consent (Art. 6(1)(a) GDPR): You provide consent by engaging with our chat service or submitting a form.
• Performance of Contract (Art. 6(1)(b) GDPR): To respond to your queries that are made prior to entering into discussions about an agreement or future engagement between you and us, or to provide you with the requested content.
• Legal Obligation (Art. 6(1)(c) GDPR): To comply with applicable laws and regulations.

4. Sharing Your Information

We may share your information with:

• Service Providers: To assist with the delivery of our products, services, and internal business processes.
• Affiliates and NTT Group Entities: To operate our business, improve services, and conduct marketing.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. This includes encryption, access controls, and regular security audits.

6. Your Rights

You have the right to:

• Access (Art. 15 GDPR): Request access to your personal data.
• Rectification (Art. 16 GDPR): Request correction of inaccurate or incomplete data.
• Erasure (Art 17. GDPR):  Request deletion of your personal data.
• Objection (Art. 21 GDPR): Object to processing based on legitimate interests.
• Restriction (Art. 18 GDPR): Request restriction of data processing in certain circumstances.
• Portability (Art. 20 GDPR): Request transfer of your data to another organization.

To exercise any of these rights please reach out to relevant company listed in Contact Us section and mention you are inquiring about the Business Contact Privacy Statement.

7. Retention of Personal Data

We will keep your personal data for as long as necessary to achieve the purposes for which it was collected, including any legal, accounting or reporting requirements.

8. Contact Us

Please use the contact information indicated in the top section of this privacy statement to reach out to us.