Powering the future of intelligent manufacturing
We accelerate your journey toward Industry 5.0 using a human-centric approach to modernize and transform your enterprise. Our services include manufacturing consulting, AI expertise and digital transformation. By leveraging digital dexterity, data and AI, we provide powerful business insights and smarter manufacturing operations, streamline IT and OT processes, and prepare your workforce for the future.
Manufacturing
When manufacturing evolves, momentum builds
Accelerate your manufacturing operations with AI to improve productivity, reduce costs and enhance product quality.
Learn moreOur Impact
manufacturing clients globally
employees worldwide
countries
Our AI-powered solutions
Our comprehensive range of AI-powered industry solutions enables manufacturers to transform how they engineer, operate and engage. These solutions are designed to support innovation, efficiency and sustainability.
Manufacturing
Agile Supply Chain
Build a resilient, agile supply chain powered by agentic AI and predictive analytics. Make real-time decisions that elevate customer performance and accelerate progress toward sustainability goals.
Manufacturing
Digital Business Models
Accelerate growth through a lifetime of value-added revenue streams.
Manufacturing
Digital Engineering
Design sustainable, intelligent products for the future.
Commercial Excellence
Deliver exceptional customer interactions and seamless experiences.
Intelligent Asset Operations
Enable sustainable, profitable and reliable asset operations.
Intelligent Manufacturing
Empower human-centric manufacturing excellence through digital intelligence.
Workforce Transformation
Prepare your workforce to accelerate enterprise-wide transformation.
Asset Based Solutions
Syntphony Conversational AI
Syntphony Conversational AI is an enterprise platform for creating and managing virtual agents that uses artificial intelligence with Generative AI to understand and deliver hyper-personalised responses to users. It has been specifically tailored to the needs of Retail to drastically reduce customer service costs as well as shop network support.
Asset Based Solutions
Syntphony Payments
It is NTT DATA's SaaS payment management platform. It offers full control and flexibility to create value for the end customer and securely manages all payment methods and channels.
Asset Based Solutions
Syntphony Perfect Store
Syntphony Perfect Store revolutionises product recognition and in-store payments. It enables direct product recognition with augmented reality and AI-powered machine learning. Welcome to the perfect shop and the perfect category.
Asset Based Solutions
Syntphony Pricing Management
Smarter pricing and higher profits. Syntphony Pricing Management addresses the challenges of traditional pricing with intelligent pricing management that ensures consistency across all channels. It allows you to track every pricing process at any time.
Asset Based Solutions
Syntphony Sales
It is the centralised SaaS platform offering a complete set of omni-channel retail solutions tailored to a variety of needs, both physical and digital. With a robust web services architecture and open source middleware, it ensures seamless integration across all major hardware vendors.
Asset Based Solutions
Syntphony Loyalty
It is the centralised SaaS platform in the cloud that integrates all loyalty solutions to achieve business objectives by influencing customer behaviour and surprising them with an innovative, useful and personalised user experience. A solution that also includes collaborative elements, social networking and gamification.
Our digital-native services
As the foundational layer of Industry 5.0 transformation, these digital services power higher-level innovation. By combining AI, cloud, data and cybersecurity, manufacturers build the core digital strength required to scale sustainable, humancentric industrial transformation.
Application Services
Application Services
Advance your priorities with holistic, full-stack digital Application Services.
Cloud
Cloud
Effortless cloud, continuous value: We help you create a cloud experience that powers innovation.
Consulting
Consulting
As your consulting services partner, we combine our industry, domain and advanced technology expertise to help you thrive through change.
Cybersecurity
Cybersecurity
Turn cybersecurity into your strategic advantage with our proven expertise and cutting-edge cybersecurity portfolio.
Data & AI
Data and Analytics
Gain a competitive advantage with modern, governed data platforms, business analytics, innovative AI, machine learning and intelligent solutions.
Digital Workplace
Digital Workplace
Create a modern digital workplace that elevates the employee experience and boosts productivity.
Edge
Edge
Revolutionize experiences, improve productivity, strengthen security and achieve operational excellence with edge solutions that expand your business potential.
Edge
Enterprise IoT
Turn data and insights into strategy and action with a complete solution across the IoT value chain.
Infrastructure solutions
Infrastructure Solutions
Accelerate your shift to subscription services and keep your IT infrastructure up and running, leveraging our technical expertise and superior delivery experience.
Case Studies
Explore how companies in manufacturing and consumer packaged goods have achieved their goals by partnering with NTT DATA.
Manufacturing
Dedicated fleets and common carriers balance freight market instability
We worked with key stakeholders, teammates and supplier partners to create a fleet management strategy that optimized resources, reduced costs and improved service levels.
Read the case study
Manufacturing
Fresh product packaging for home delivery success
By optimizing their packaging and rebranding over 200 stock-keeping units (SKUs), we helped our client to increase brand awareness, minimize waste and comply with federal regulations.
Read the case studyResource Library
Explore our latest research, insights and news on the most crucial topics in manufacturing.
Manufacturing and CPG
Feet on the floor, eyes on Al: Do you have a plan or a problem?
Industry recognition
IDC | 2024
NTT DATA Named a Leader in IDC MarketScape for Worldwide Smart Manufacturing Strategy Service Providers
Everest Group | 2025
NTT DATA named a Leader in Everest Group Industry 4.0 Services PEAK Matrix
IDC | 2025
NTT DATA named a Leader in IDC MarketScape for Worldwide Manufacturing Intelligence Transformation Strategic Consulting *
* IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. The Capabilities score measures vendor product, go-to-market and business execution in the short-term. The Strategy score measures alignment of vendor strategies with customer requirements in a 3-5-year timeframe. Vendor market share is represented by the size of the icons. **Licensed extracts taken from Everest Group’s PEAK Matrix® Reports, may be used by third parties for use in their own marketing and promotional activities and collateral. Selected extracts from Everest Group’s PEAK Matrix® reports do not necessarily provide the full context of our research and analysis. All research and analysis conducted by Everest Group’s analysts and included in Everest Group’s PEAK Matrix® reports is independent and no organization has paid a fee to be featured or to influence their ranking. To access the complete research and to learn more about our methodology, please visit Everest Group PEAK Matrix® Reports.
Related Insights
How can we help you?
Get in touch