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Modern economies depend on efficient transport links to move goods and people efficiently and enable commerce and tourism to function effectively.
Liberalization and digital technologies are transforming the transport, logistics and travel sectors, opening up new market opportunities and creating challenges for operators with legacy business models, manual-intensive processes and outdated IT systems.
NTT DATA gives transport, logistics and travel operators the digital capabilities they need to boost operating efficiencies, develop new data-driven business models and services, and build the stronger customer-centric relationships that are necessary to achieve a competitive advantage.
SERVICE LINES
Air Travel
NTT DATA provides consulting and technology solutions in virtually every business area of the airline industry from digital marketing to logistics, operations, finance and supply chain and anything in between. Our experience across projects, helps drive consistent delivery at pace.
Rail and Public Transport
As more consumers adopt shared transport modes, we can help operators develop and leverage the digital ecosystem and meet new consumer expectations in areas such as Mobility as a Service (MaaS).
Ports, Terminals and Shipping Lines
NTT DATA can help the main maritime stakeholders to drive their digital transformation programs to create customer-centric organizations, improve operational excellence and reduce environmental impact. We bring to our clients our deep knowledge of the maritime industry together with our capabilities in developing digital solutions, data intelligence and cybersecurity to deliver business value and impact.
Logistics Operators
Logistics companies face several challenges in the areas of traceability, planning, agile procedures, connectivity and deliveries. NTT DATA has implemented solutions to improve planning, handle delivery complexity encourage operators to adopt agile procedures.
Post & Parcels
NTT DATA is helping post and parcel carriers adapt to the market opportunities created by soaring volumes of last-mile deliveries and transformation of post offices with new business lines.
Hospitality & Leisure
NTT DATA can help H&L operators with differential end-to-end solutions related to the main work streams of digital distribution, revenue management, CRM and customer experience, data and analytics, and operations improvement.
Selected Solutions
Asset Based Solutions
Syntphony Experience Distribution
It is a destination activity distribution platform that enhances the user experience for tourism businesses. It serves as a lever for generating additional revenue and conversions, connecting the travel industry with attraction, tour and activity operators.
Asset Based Solutions
Syntphony Conversational AI
Syntphony Conversational AI an enterprise platform for creating and managing virtual agents that uses artificial intelligence with Generative AI to understand and deliver hyper-personalised responses to users.
DataPorts
NTT DATA is leading an EU Horizon 2020 project that aims to design and develop cognitive and AI services to improve maritime logistics activities. The project relies on blockchain technology to integrate and consolidate data from the systems of the different port agents (shipping companies, ports, terminals and carriers, among others).
Cybersecurity
Transport infrastructures are highly vulnerable to cyber-attacks. To reduce this problem, NTT DATA offers various incident response and recovery services to minimise the impact of attacks on operators and their supply chain partners.
Transport asset management platform
This solution helps rail agents and other travel operators to manage their infrastructure facilities. It uses IOT (internet of things) technology and enables the identification and quantification of maintenance actions based on best practices.
Living Station
Living Station is a new way of thinking about railway stations as a ‘shared place’ for growth and change. It aims to enhance interaction through mobile devices and smart infrastructure to provide a frictionless travel experience for both leisure and business travellers.
Postal operators' marketplace
This platform, originally developed by Spain's leading postal operator, connects postal companies and SMEs and helps them to reach mutually beneficial business agreements. It is a virtual showcase that allows companies to access a wider audience.