Workplace Omnichannel Support

Empower employees to deliver next-level efficiency

Minimize business disruption, solve problems faster and improve employee productivity with Workplace Omnichannel Support. Using data and service-desk automation, we offer modern IT support across channels, ensuring swift issue resolution to maintain productivity and achieve business outcomes. Your employees can choose their preferred communication mode — phone via integrated service numbers, email, chat, web, social media or self-service help desk — for a seamless experience across channels. Powered by GenAI, automation and analytics, our workplace support services improve employee experience by proactively diagnosing and preventing up to 65% of issues before they occur.