Workplace Device Support | NTT DATA

Digital Workplace

Workplace Device Support

Experience fast and reliable device support services that cut costs and boost productivity with onsite support and smart technology options

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Enhance productivity with modern field support

With 2.9 million devices supported worldwide, we offer comprehensive maintenance, technical assistance and field engineering for all your workforce devices and software. This includes troubleshooting, updates and replacements, improved by augmented reality for remote expert guidance. We also provide secure access to replacement devices or peripherals through smart lockers and vending machines, streamlining exchanges and saving time. Our walk-in tech bars enable you to get instant support for any day-to-day issues.

Our Impact

100+

onsite inventory managed annually

160+

countries with delivery capabilities

2.9M+

devices supported globally

4.5K+

field technicians deployed globally

6.5M

users supported remotely and desk-side

Awards and recognition

Gartner | 2024
We are a Leader in the 2024 Gartner Magic Quadrant™ for Outsourced Digital Workplace Services, Worldwide (two years in a row)

NelsonHall | 2023
We are a Leader in NEAT vendor evaluation for Advanced Digital Workplace Services (four years in a row)

ISG | 2023
ISG’s Provider Lens™ evaluation for Future of Work Managed Workplace Services – End-user Technology 2023 named us a leader in the Public Sector

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