Our teams globally responded to the growing waste crisis by participating in World Cleanup Day, aiming to create cleaner communities and a healthier planet.
Working with the right CX partner can unlock the full potential of Amazon Connect and transform your contact center into a customer-service powerhouse.
The once-popular “lift and shift” approach to cloud migration no longer delivers real modernization. How are forward-looking organizations now transforming?
SIXT has enhanced phone-based customer service by adopting a customer experience (CX) cloud solution from Genesys, implemented in partnership with NTT DATA.
Our executive guide shows how agentic AI transforms financial crime compliance with real-time detection, automated reporting and proactive risk management.
Cloud misconfigurations and visibility gaps often lead to breaches. In this expert Q&A, we explain how to minimize risk and enforce zero trust in hybrid cloud.