Insights

Most banking AI pilot projects fail. Learn why flawed infrastructure creates a $100 billion stack gap and why only full-stack agentic AI works.

Capitec partnered with NTT DATA to modernize its contact center using Amazon Connect, boosting reliability, self-service, hybrid work, and customer experiences.

Discover how Generative AI is shaping the future of Payments, Wealth Management and Fraud Prevention.

Key Shifts and Strategies for the Future

Divergent Strategies for Boosting Productivity vs. Cutting Costs

Using technology like Copilot for Microsoft 365, NTT DATA is building smart bots that are revolutionizing contact centers in banking

Bridging the gap between hype and reality

NTT DATA is a Leader in Everest Group’s Open Banking IT Services PEAK Matrix® Assessment 2024, showcasing extensive capabilities and market impact.

NTT DATA’s Global Research Reveals Generative AI Could be the Catalyst for Change

There is significant optimism about Generative AI expediting cloud adoption, with a majority of banks viewing it as a catalyst for migration.

2024 Global Banking Trends: Navigating inflation, tech advances, and fintech collaboration for strategic growth

Unveil the future of banking in our blog series on AI and cloud tech. This blog post sets the stage for discussions on the seismic shifts in banking.

Discover how to choose the best enterprise data capture solution to boost efficiency, reduce errors, and enhance decision-making.

Unstructured data poses an exceptional opportunity to get value and optimize processes at your organization. Are you aware of how to do it?